Protocols

Muralla Sevilla

Given the current situation, in order to achieve the objective of containing the expansion of Covid-19, we would like to send a message of reassurance to all of you who visit our website.

We are working at full capacity, not only to have our facilities ready, but also to have a correct internal organization and to continue offering our clients the best experience in Seville, with flexible rates adapted to the current situation. 

The well-being and health of our guests has always been our priority, therefore, we rigorously comply with the guidelines of the WHO and relevant authorities, reinforcing our quality and hygiene protocols so that you can enjoy our flats and a safe stay. 

 

Some of these outstanding measures that we are carrying out to guarantee safety are:

1. Specialized staff: our team is constantly being trained in hygiene and safety processes.

2. Approved disinfection: use of products approved by the Ministry of Health for the disinfection of the flat. In addition, you will find hydroalcoholic gel dispensers approved and compulsory in our flats.

3. Suppliers: we have ensured that all our suppliers and collaborating companies are certified hygienic-sanitary as ISO 9001:2015 / Quality Management.

We are happy to answer all your queries or requests regarding this or any other subject.